Privacy policy

Privacy Policy

Effective Date: 23 April 2026
Last Updated: 23 April 2026

SPC Seasonings (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your personal information when you use our website:
https://my-spc.co.uk

1. Information We Collect

We collect the following types of personal data:

Information you provide

  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details (including selected flavours/products)

Information collected automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate with you regarding your order or enquiries
  • Provide customer support
  • Improve our website and user experience
  • Send marketing emails (only if you opt in)
  • Prevent fraud and maintain site security

3. Legal Basis for Processing

We only process your data where legally permitted under UK GDPR:

  • Contractual necessity → to fulfil your order
  • Legal obligation → accounting, tax records
  • Legitimate interests → improving our services
  • Consent → marketing communications

4. Sharing Your Data

We only share your data where necessary with:

  • Payment providers (e.g. Stripe, PayPal)
  • Delivery partners (e.g. Royal Mail, couriers)
  • Email marketing platforms (e.g. Klaviyo)
  • Analytics providers (e.g. Google Analytics)

We do not sell your personal data.

5. Data Retention

We keep your data only as long as necessary:

  • Order data → up to 7 years (legal requirement)
  • Marketing data → until you unsubscribe
  • Account data → until you request deletion

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office

7. Data Security

We use appropriate security measures to protect your data.
However, no online system is completely secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Analyse user behaviour
  • Support marketing activities

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy from time to time.
The latest version will always be available on this page.

11. Contact Us

If you have any questions about this policy or your data:

Email: admin@my-spc.co.uk